Twilio + Dispatch Scout
Two-way SMS for job updates and customer conversations — every thread tied to its job on the timeline.
Twilio, connected to your jobs
Connect Twilio to Dispatch Scout for two-way SMS — service notifications, real-time chat threads, and opt-in compliance, all tied to the job.
Service notifications
Send on-my-way, appointment, and follow-up texts automatically tied to job events.
Real-time chat threads
Two-way conversations land on the job timeline so the whole team has context.
Opt-in & compliance
Built-in opt-in handling keeps your messaging compliant.
Connect the account you already have. Visit the Twilio website to learn more about their platform.
Up and running in minutes
Connecting Twilio takes just a few minutes — no developer required.
Open Settings → Marketplace
In Dispatch Scout, head to Settings and open the Marketplace.
Connect Twilio
Find Twilio and authorize the connection with your account.
You're live
That's it — Twilio now works alongside your jobs, customers, and invoices.
Run Twilio inside Dispatch Scout
One field service platform with the integrations your team already uses. Start free — no credit card required.