Dispatch with confidence — every job, every tech, every day
A fast day timeline and week grid that keep the schedule on track. Move appointments, resize durations, and resolve overlaps without losing context. Smart assignment pairs jobs with the right tech automatically — while you stay in control.
Drag-and-drop scheduling that keeps the day on track
A fast day timeline and week grid. Move appointments, resize durations, and resolve overlaps — with smart guardrails that prevent double-bookings and respect business hours, time-off, and capacity.
Day timeline
Drag-and-drop appointments, resize durations, and resolve overlaps in seconds on a fast per-tech timeline.
Week grid
See the whole week at a glance with clear status cues and quick navigation between days and weeks.
Smart guardrails
Availability-aware scheduling with business hours, technician time-off, holidays, and capacity limits.
Instant propagation
Update one appointment and the whole team sees it immediately — web and mobile, no refresh required.
Complete event log
Every schedule change is timestamped and attributed so accountability is never in question.
Live notifications
Job arrivals, completions, and customer replies show up instantly — office and field always in sync.
Put dispatch on autopilot — without losing control
Match the right technician to the right job using skills, location, and customer preferences. Fill gaps with domain-aware suggestions and approve with a single tap, or override anytime.
Skills-based
Define the skill tags that matter — HVAC, electrical, language, license — and match jobs automatically.
Customer preferences
Respect preferred technicians, arrival windows, and special notes automatically.
Auto-place suggestions
Fill gaps with domain-aware recommendations — one-tap approve, or override anytime.
Intelligent job assignment that respects skills, preferences, and your business rules.
Coverage areas & service boundaries
Define your service territory with intelligent coverage areas that automatically qualify leads, streamline emergency bookings, and set clear expectations up front.
Smart area creation
Auto-build coverage from your office location and service radius, or define custom zip-code boundaries.
Emergency qualification
Instantly determine if prospects are inside your coverage area. Streamline booking and set clear expectations.
Flexible management
Adjust coverage as you grow. Back-office can override restrictions for special circumstances or VIP clients.
Internal events & non-job time
Schedule training sessions, warehouse pickups, one-on-one meetings, and other internal activities directly on the dispatch calendar — alongside customer jobs.
Non-job blocks
Training, warehouse stops, one-on-ones, and other internal activities — right on the dispatch board.
Displayed alongside jobs
Events appear on the dispatch calendar with jobs for complete visibility into team availability.
Flexible assignment
Global (everyone sees it) or targeted to specific technicians or back-office staff.
Google Calendar integration, done right
Sync job appointments and internal events with Google Calendar in real time. Every event carries rich context, and smart color coding keeps service calls, installs, and internal events instantly distinguishable.
Real-time syncing
Job appointments and internal events sync instantly. Changes in Dispatch Scout appear in Google Calendar — and vice versa.
Rich event details
Customer info, job notes, technician assignments, and location data included with every calendar event.
Smart color coding
Events auto-color by Job Type and status — service calls, installs, and internal events at a glance.
From booked to completed, without juggling tools
Job gets booked
A new job comes in from the portal, a call, or the lead pipeline — with address, coverage check, and customer history attached.
Smart assignment
Dispatch Scout matches by skills, location, customer preferences, and capacity — recommended tech ready in one tap.
Drop it on the board
Drag onto the day timeline or week grid. Guardrails prevent overlaps, time-off clashes, and after-hours bookings.
Sync everywhere
Tech sees it on mobile. Office sees live status. Google Calendar stays in sync. Customers get confirmations.
Event log captures it
Every reschedule, reassignment, and status change is timestamped and attributed — full accountability.
Built to scale with you
- Multi-location schedules with centralized oversight
- Per-location pricing, hours, and permissions
- Capacity limits and workload smoothing
- Drag across techs, days, and weeks
- Keyboard-friendly for power dispatchers
See dispatch done right
Start a free trial and run your next day on a board that actually keeps up.