Mobile & Team

Office, field, warehouse, and customer — in perfect sync

Native iOS and Android apps for technicians, a dedicated Warehouse app for barcode-first receiving, built-in team chat with channels, smart TODOs, and a branded customer portal — all in one platform.

iOS & Android Apps

Empower your technicians with everything they need

From arrival to invoice, the field experience is purpose-built with powerful role-based controls. Plus a dedicated Warehouse app that puts barcode scanning, shipment receiving, and truck restocking into the warehouse manager's hands.

Fine-grained permissions

Choose whether techs simply work assigned jobs or have full admin access to create clients, jobs, and invoices with role-based controls.

On-site tools

Capture photos and videos, complete job forms, gather customer signatures, and send invoices by text or email — synced instantly.

Always connected

Real-time updates keep schedules, notes, and job statuses current across your entire team for seamless coordination.

Dedicated Warehouse app

Scan-first receiving, transfers, and physical counts. Built for the warehouse floor, not a repurposed dispatch view.

Photo & signature capture

Document job site conditions, before/after shots, and gather signatures on the customer's signature line.

Click-to-call privacy

Outbound calls use your business number as caller ID. Recorded, logged, attributed — personal numbers stay private.

Team Chat & Channels

Stop paying for Slack on top of everything else

Direct messages for quick conversations. Channels for organizing departments and teams. File sharing, searchable history, and one-tap "convert to TODO" — all in your dispatch platform.

Direct messages

One-on-one and group messaging between office and field. Connect dispatchers with techs in real time — no more phone tag.

Channels

Organize by department or topic. Create #sales, #service, #install and link channels to departments for auto-membership.

Files & photos

Share documents, photos, and files instantly in any conversation or channel. Perfect for quick clarifications.

Searchable history

Find any message with built-in search. Pin important updates, star key messages, and convert any message into a TODO.

Smart TODOs

Never drop the ball again

Assignable tasks with media attachments, record linking, and seamless integration across web and mobile. KanBan board in the admin portal, task list in the tech apps.

Create & assign tasks

Detailed todos assigned to back-office admins or technicians. Priorities, due dates, and completion tracking across your team.

Documents & context

Attach images, documents, and instructions directly to todos. Link to specific Client or Job records for complete context.

KanBan & mobile access

Visual KanBan board in the admin portal, or access your task list directly in the technician mobile apps.

Customer Portal & Two-Way Messaging

A modern, self-service experience for your customers

Offer a professional, branded portal where customers manage service plans, see job history, and pay invoices — plus secure pay links that work without a login.

Branded access

Your logo, your domain, your experience — a professional customer portal that matches your brand.

Deep-link payments

Secure invoice links for instant Stripe checkout — customers pay without logging in, from any device.

Service requests

Customers easily request service, schedule appointments, and communicate updates through the portal.

Two-way SMS messaging Coming Soon

Chat via SMS while your team replies from the web app. Every conversation stays tied to its job for total context.

Job-tied audit trail

Every exchange — inbound or outbound — is automatically logged in the job timeline for complete accountability.

Templates & branding

Branded confirmations, en-route notices, and membership messages keep every touchpoint consistent with your identity.

Complete mobile experience. Whether you're a single-truck operation or a multi-location enterprise, your team stays coordinated, compliant, and informed — right from phone or tablet.

One platform for the whole team

Office, field, warehouse, and customer — connected in real time with apps, chat, tasks, and a branded portal.

Answers

Mobile & team FAQ

Yes. Dispatch Scout ships native iOS and Android apps for technicians plus a dedicated Warehouse app for scan-first receiving, transfers, and counts. Download the apps.

Yes. Fine-grained permissions let you choose whether techs simply work assigned jobs or have full admin access to create clients, jobs, and invoices.

Yes. Direct messages and channels are built in — with file sharing and searchable history. Stop paying for Slack or Teams on top of everything else.

Yes. The branded Customer Portal lets clients manage service plans, see job history, and pay invoices via secure Stripe deep links — no login required to pay.

A dedicated iOS app for warehouse managers with barcode scanning, shipment receiving, stock transfers, and physical counts — built for the warehouse floor, not a repurposed dispatch view.