The workday doesn’t pause between jobs.
Dispatch Scout runs on Apple CarPlay and Android Auto. Today’s schedule, the next address, and a status update — on the dashboard display, sized for a glance, with the phone still in the console.
Included in the flat $40/user/month — no per-vehicle fee.
Your techs spend hours a day in the truck. Your software spends it asleep.
A technician running six calls drives between every one of them. That drive time is when dispatch changes, when the next address matters, and when the customer is waiting on an “on my way.” It is also the one stretch of the day when picking up a phone is the worst possible idea.
The cupholder problem
The schedule lives on a phone that’s face-down in the console. Checking the next address means picking it up, unlocking it, and finding the job — at 45 mph, or in a driveway with the truck still running.
Status updates arrive late
“En route” gets tapped when the tech parks, not when they leave — so the dispatch board, the ETA, and the customer notification are all running fifteen minutes behind reality.
The address gets retyped
Job in one app, navigation in another. The address gets read off a screen and typed into Maps at a red light — which is how techs end up at 4821 Oakridge Court.
CarPlay and Android Auto solve this by moving three things — and only three things — to the dashboard. The screen is already at eye level, already mounted, already designed by Apple and Google for someone who is driving. Dispatch Scout just shows up on it.
Three jobs to do. Nothing else on the glass.
We didn’t port the app to the dashboard. We picked the three things a driver actually needs and gave each one a target you can hit without aiming.
Today’s jobs, next one first
The full day’s schedule in time order, with the next job pinned at the top and its arrival window, customer name, and distance right there. Scroll it with the wheel controls or the touchscreen — whichever your vehicle gives you.
One tap to navigate
Tap Navigate and the job’s address hands straight off to turn-by-turn guidance in Apple Maps or Google Maps. The address comes from the job record, so it’s the one the office verified — never a retyped approximation.
En Route and Arrived
Change the job’s status from the dash the moment it’s true — pulling out of the last driveway, pulling into the next. One tap, no confirmation dialog, no forms.
One tap on the dash. Four things happen at the office.
A status tap from CarPlay isn’t a note to self — it’s the same event as tapping it in the app. It lands on the dispatch board, the customer’s status page, and the job’s audit trail before the tech is out of the parking lot.
Fewer “where’s my tech?” calls
When departure is stamped on departure, the arrival window your customer sees is honest — and the office stops fielding calls it has to answer with a guess.
Drive time you can actually measure
Accurate departure and arrival stamps turn into accurate travel-time reporting — the number you need before you argue about territories, routing, or how many calls a day is realistic.
CarPlay and Android Auto. Same three jobs, native on each.
Your crew doesn’t all carry the same phone, and your fleet doesn’t all have the same head unit. Both platforms get the full in-vehicle experience — each built against its own platform templates, so it looks and behaves the way drivers already expect.
Apple CarPlay
Wired or wireless, on any CarPlay-equipped vehicle or aftermarket head unit. Built on Apple’s CarPlay templates.
Android Auto
The same three actions on Android Auto’s native templates — so it matches the rest of the car’s interface, not ours.
Always the live schedule
If dispatch moves a job while the tech is driving, the dash list changes with it. No pull-to-refresh, no stale plan.
Nothing to set up
Connect the phone the way the driver already does. If they’re signed in to Dispatch Scout, the app is on the dash.
What we deliberately left off the dashboard
The temptation with an in-vehicle app is to ship the whole product on a bigger screen. We didn’t. Apple and Google both hold driving apps to strict interaction limits, and honestly, so should we — a technician reading a job description at highway speed is a problem, not a feature.
No typing. Ever.
There is no text field anywhere in the in-vehicle app. Notes, forms, and job descriptions stay on the phone, for when the truck is in park.
No photos or signatures
Capture, e-sign, and payment collection are on-site work. They live in the technician app, where the customer is standing next to you.
Glance-sized text
Customer name and time are the largest elements on the screen, because they’re the two things worth looking away from the road for — briefly.
Targets you can’t miss
Navigate and En Route are full-height buttons at opposite ends of the card. No dropdowns, no confirmation dialogs, no mis-taps at a stoplight.
Driving is the tech’s job during the drive. Everything that needs two hands, a keyboard, or a customer standing in front of you is still waiting in the app when they park — including Live Activities and lock screen widgets for the walk up to the door.
Put the schedule where the driver is already looking
CarPlay and Android Auto ship in the Dispatch Scout mobile apps today — included in the flat $40/user/month, with no per-vehicle fee.