See your day at a glance — and give customers real-time visibility
Live map with every technician and appointment, dynamic ETAs that adjust to traffic, isochrone coverage overlays, and optional "where's my tech?" links when a tech is en route. Every update shows up in real time. Every action is logged for accountability.
Technicians, appointments, and live ETAs on one canvas
Overlay technicians, scheduled appointments, and live ETAs to make faster dispatch decisions — and give customers a modern "where's my tech?" experience once a tech is en route.
Techs & appointments
Color-coded pins for techs and every booked appointment, with live status and freshness indicators.
Isochrone coverage
Visualize 10/20/30-minute travel-time polygons from any tech or location. Assign the nearest viable tech in seconds.
Real-time ETAs
Dynamic ETAs that update as conditions change — with an optional customer tracking link when the tech is marked En Route.
Tech status
Know who's available, en route, onsite, or off-duty — and how fresh each location update is.
Customer tracking link
One click shares a branded tracking page with the customer — no app or account required.
Multi-location view
Filter the map to one branch or view the whole company. Dispatchers see what they need; executives see the whole picture.
Live ETAs update automatically, and customers can follow their technician when you enable En Route tracking.
Live notifications & a permanent event timeline
Never wonder what's happening in the field. Dispatch Scout delivers instant, real-time updates across jobs, payments, and technician activity — all backed by a permanent event timeline for accountability.
Instant alerts
Job arrivals, completions, payments, and customer replies appear live — no refresh required.
Quiet hours aware
Notifications automatically respect technician and dispatcher quiet-hour rules for better work-life balance.
Event timeline
Every action is timestamped and logged so nothing is ever lost or missed. Complete accountability for your operation.
Turn tracking into trust
Real-time maps, dynamic ETAs, and customer tracking that make your business feel as modern as it is.