Online Booking

Turn your website into a 24/7 booking machine

Drop one line of code on your site and customers book real appointments against your live availability — day or night. No phone tag, no forms that go nowhere. Every booking lands on your schedule the instant it's made.

Live preview — plays automatically
The customer experience

Booking in under a minute

A friction-first flow designed to convert. Customers go from "I need help" to a confirmed appointment in four quick taps — on their phone, on your terms.

1 · Pick a service

Your services, in plain language. Not sure which? The built-in AI recommender turns "my AC is blowing warm" into the right service.

2 · Choose a time

Real, open slots pulled from your live schedule and crew capacity — never a request for a time you can't honor.

3 · Add details

Name, contact, address, and optional photos that help your tech arrive prepared. Mobile-first and autofill-friendly.

4 · Instant confirmation

The job is on your board immediately with a confirmation number — no one re-keys anything, and nothing slips.

Two ways to book

Hands-off or hands-on — your call

Run online booking on autopilot, or keep a human in the loop. You set one default for your account and can switch anytime.

Hands-off

Instant booking

The customer picks an open time and sees “You’re booked!” right away. A confirmed job lands on your schedule automatically — no staff action needed. That’s the demo at the top of this page.

Hands-on

Request to confirm

The customer sees “Request received.” Every booking lands in your Online Requests queue, where you compare it to your real schedule before you commit. Nothing is booked until you say so.

The review queue: every request, against your real day

Drill into a request and your actual schedule sits right beside it — so you can see exactly where the customer wanted to land, and the open slots that are one click away.

The customer asked for 2:00 PM — but you’re already on an install.

You see the clash instantly, and the open slots are one tap away. Approve the requested time, drop them into an open slot, ask them to reschedule, or decline — the customer is notified automatically either way. No double-booking, ever.

Why it books more jobs

Built to capture the lead, not just collect a form

A "contact us" form is a dead end. Online Booking is a live funnel wired straight into dispatch.

Real-time availability

Slots reflect your actual schedule and capacity. Customers only ever see times you can truly work.

AI service recommender

"Not sure? Tell us what's happening." The customer describes the problem and AI suggests the right service — fewer drop-offs.

Mobile-first & fast

Loads instantly in a self-contained widget that can't be broken by your site's styles and won't slow your pages down.

Photos up front

Customers can attach photos of the problem so your tech rolls up with the right parts the first time.

Trust signals

"12 booked this week" and a secure-booking badge reassure first-time visitors at the exact moment they decide.

Lands on your board

Every booking becomes a real job in Dispatch Scout instantly — assignment, reminders, and routing all follow automatically.

Install

One line. No developer.

Copy your snippet and paste it before </body> on any page. A floating Book button appears — or mount it inline anywhere with one extra attribute.

Your publishable key is safe to expose.

It only allows booking — never data access — so it can live right in your page source.

index.html
<script src="https://book.dispatchscout.com/widget.js"
        data-key="pk_live_3f9a2c8b…"></script>

Start taking bookings while you sleep

Add online booking to your site in minutes and turn your website traffic into scheduled jobs.

Answers

Online booking FAQ

No. You paste one line of code before the closing </body> tag on your site — the same way you'd add any analytics or chat snippet. Most site builders (Squarespace, Wix, WordPress, etc.) have a spot to drop it in.

No. The widget loads asynchronously in its own isolated container (Shadow DOM), so it never blocks your page or clashes with your site's styles.

The appointment is created in Dispatch Scout instantly with a confirmation number, and your normal automations — assignment, reminders, and routing — kick in. No one has to re-key anything.

Yes. You choose which services are bookable, and availability is driven by your real schedule and capacity rules — so customers only ever see times you can actually work.

Both. By default a floating "Book" button appears in the corner. Add a single attribute to mount the form inline anywhere on the page instead — like the preview on this page.