Enterprise Dispatch Platform Features at Small Business Prices
Built for home service teams that need fast scheduling, simple invoicing, and real-time visibility.
Enterprise Dispatch Platform Features at Small Business Prices
Built for home service teams that need fast scheduling, simple invoicing, and real-time visibility.
Optimize routes and confirmations automatically. Dispatch Scout AI factors in distance, real-time traffic, historical traffic patterns, time windows, and tech rules to reduce windshield time and no-shows.
Effortlessly schedule with a dispatcher-friendly day and week board. Reorder, resize, and move appointments in real time.
Match the right technician to the right job using skills, location, and customer preferences. Put dispatch on autopilot without losing control.
Send estimates, convert to invoices, and accept payments the way customers prefer — card, ACH, Apple Pay, or Google Pay.
Tailor data capture to your workflows — without spreadsheets or one-off hacks.
Build job disposition and inspection forms with your existing Custom Fields — from checklists to signatures and photos.
Stay connected with your team through instant, real-time updates — whether it’s a job status change, a payment received, or a technician check-in. You’ll always know what’s happening without needing to refresh or reload.
Whether you’re managing one technician or an entire fleet, Dispatch Scout keeps your operational heartbeat visible — in real time and with full accountability.
Empower your technicians with everything they need in the field. Dispatch Scout’s mobile apps deliver the full job experience — from arrival to invoice — with powerful role-based controls to match each team member’s responsibilities.
Whether you’re a single-truck operation or a multi-location enterprise, your team stays coordinated, compliant, and informed — right from their phone or tablet.
See your day at a glance. Overlay technicians, scheduled appointments, and travel-time coverage to make smarter dispatch decisions in seconds.
Engage your customers directly from Dispatch Scout — chat via SMS while your team replies from the web app. Every conversation stays securely tied to its job for total context and accountability.
Expected release: Early 2026 — currently in live pilot testing with select accounts.
Turn data into decisions with real-time, interactive dashboards. Zoom from the whole company down to a single tech.
Run multiple branches or service areas under one account. Centralize governance while empowering local teams.
Offer a professional, self-service portal where customers manage service plans, see job history, and pay invoices.
Connect payments and accounting in one seamless flow.
Extend the platform with a clean API and vetted third-party integrations.
Multi-tenant by design with strong role-based access controls.
Spin up fast with expert guidance and data import support.
An ecosystem of third-party integrations from trusted developers. We vet and test each integration before it goes live.
We’re not just software — we’re your partners in success. Our dedicated, U.S.-based support team is available via live chat and email to help you every step of the way.
Experience enterprise-grade scheduling, billing, and analytics — without enterprise pricing.
Have more questions? Contact us.